UPDATED January 25, 2019 - 11:50 a.m.
GOVERNMENT SHUTDOWN ASSISTANCE BY BANK
BANKS ARE IN ALPHABETICAL ORDER
UPDATED - January 25, 2019 - 11:50 a.m.
The current government shutdown is the longest in our nation’s history, impacting businesses and consumers alike. Wisconsin’s banks have stepped up to the plate to help their customers weather this storm, just like during so many other community hardships.
The Wisconsin Bankers Association (WBA) is compiling a list of banks and the special products/services they are offering customers impacted by the shutdown. Click on the bank name below (listed alphabetically) or on the map to see what each bank has to offer, as well as contact information. Check back often, as WBA will update the list as more banks share what they’re doing to assist. Click HERE to view a map.
If you have any questions about this list, please contact WBA’s Eric Skrum via email or at 608-441-1206. If you don't see your bank on this list, please contact your local banker.
Jennifer Jakel for deposit accounts – 715-316-6229
Joe Wojtasiak for loan accounts – 715-298-4183
Customers in good standing experiencing hardship due to the government shutdown may benefit from overdraft lines of credit or short term loans, suppression of reporting late payments to credit reporting agencies and/or possible payment deferrals or interest only payments.
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Melissa L. Haessly, 920-356-6997
American Bank of Beaver Dam would like to assist our current customers and new customers who are experiencing financial hardship due to the Government Shut Down. The assistance customers can receive will depend on their individual situations and circumstances.
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Your local branch or (800) 685-6895
Associated Bank recognizes that some customers who are employed or contracted by the federal government, or whose work supports federal government activities, may experience financial hardship as a result of the government shutdown. We are actively assisting customers and encourage those needing assistance with their loans or deposit accounts to go to their local branch or call our 24-hour We Care phone line at (800)685-6895 to discuss how we can be supportive given their particular circumstances.
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Dave Keleher- 920-563-2478
Badger Bank is committed to helping our community thrive. We will offer low interest loans and financial counseling on an individual basis to those affected by current government shutdown.
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Mike Molepske, CEO | 920-652-3202
Bank First understands that customers may be impacted by temporary loss of income because of the government shutdown, which may hinder their ability to make payments or perform other financial transactions. As such, we will work with these impacted individuals on a case-by-case basis to assist them during this time.
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608-837-4511 (Sun Prairie) or 608-839-3977 (Cottage Grove)
During the current government shutdown, the Bank of Sun Prairie will work with our customers to discuss how they can revise their payment plans and/or access their deposits in order to assist them during this time. Any of our personal bankers at each location look forward to helping our customers transition through this difficult situation by tailoring a solution that works best for them.
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Main Numbers for Customers:
- Lending Concerns: 1-866-618-8686, Monday through Thursday 8:00am – 8:00pm CT, Friday 8:00am – 5:00pm CT, and Saturday 8:00am – 12:00pm CT for assistance
- Deposit Products: 1-888-340-2265 assistance is available 24/7
BMO Harris is working to help minimize the impact of the government shutdown on our customers. We’re providing assistance in a variety of ways, including the reversal of certain fees for customers directly impacted by the shutdown, in addition to the following:
- Personal loan program with three months of deferred payments. Read more about it here
- Payment deferrals and loan modifications
- Waiving all late fees, including credit card fees
- Deposit account fee waivers
- Reversal of overdraft fees
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Contact a Relationship Banker at 608-836-1616
Capitol Bank is working to help minimize the impact of the government shutdown on our customers. We may provide assistance in a variety of ways on a case-by-case basis, including the reversal of certain fees for customers directly impacted by the shutdown, in addition we may provide the following:
- Payment deferrals and loan modifications
- Waiving all late fees, including credit card fees
- Deposit account fee waivers
- Reversal of overdraft fees
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Special Care Line, 1-888-356-0023
Chase will automatically waive or refund overdraft and monthly service fees on Chase checking and savings accounts if an employee’s salary from an affected federal agency was direct-deposited into the account in November 2018. Additionally, Chase encourages its customers to call the special care line (1-888-356-0023) to discuss certain hardship programs if they are employees of, or do business with, a U.S. federal agency and their income is affected by the shutdown.
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Community State Bank, Union Grove
Scott Huedepohl, Bank President | CEO, 262-878-3763
Community State Bank is located in Union Grove, WI and is offering zero interest loans to any federal government employee affected by the shutdown who is a current Community State Bank customer. We will also work with current customers to discuss how they can revise their payment plans during this time.
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920-766-4646 or 1-800-947-3972
(ask for Loan Servicing Team or Member Services Officer)
East Wisconsin Savings Bank will work with each government employee who is a member and affected by the shutdown. Each situation is unique to the borrower and we welcome the opportunity to assist borrowers during this time of need. Please call us so we can discuss how to assist you.
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Farmers & Merchants Bank & Trust
Tonnie Marcely – Marinette Locations (715) 735-6617
Carrie Hill Crivitz Location (715) 854-7445
Farmers & Merchants Bank & Trust is located in Marinette WI and Crivitz WI and is offering payment deferrals and short term low interest rate loans to clients impacted by the government shut down. We encourage any clients thus impacted to call us or stop in to discuss what we can do to accommodate their needs during this situation.
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Farmers & Merchants State Bank
Dave Stronach, 920-478-7000
Brad Chadwick, 608-655-1470
Farmers & Merchants State Bank is located in Waterloo and Marshall, WI and is offering to assist any federal government employee affected by the shutdown who is a current customer. We will work with current customers to discuss how they can revise their payment plans during this time.
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Farmers & Merchants Union Bank
Randall G Bobholz or loan department 920-623-4000
Farmers & Merchants Union Bank will work with affected federal employees that are customers of Farmers & Merchants Union Bank. Upon review of their situation, we are open to reducing payment on loans for the time period and working with the customer’s cash flow.
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Please contact your -relationship manager or Jim Hartlieb, President at 608-238-8008.
First Business Bank is encouraging its clients affected by the shutdown to contact the bank directly for assistance. While no specific programs or products have been developed, our staff is open to discussing possible options based on the individual situation of our client. Please contact your -relationship manager or Jim Hartlieb, President at 608-238-8008.
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Mallory Elsbury, AVP Commercial Lending
262-767-8600
Fox River State Bank, with offices in Burlington and Lake Geneva Wisconsin, is offering the following products and programs to any Federal Government Employee affected by the shutdown who is a customer:
- Loan Payment Deferral – Payment deferral on personal installment loans and lines of credit and business lines of credit.
- Discounted Rates – Discounted rates on new direct consumer installment loans and home equity loans
- Mortgage Payment Deferral – Payment deferral assistance for Fox River State Bank serviced mortgaged loans in affected areas.
- Credit Cards – Credit card line increases and payment deferrals.
- Waived Fees – Fees waived for retail customers on incoming and outgoing wire transfers (international wires not included)
- Line Increases – Consumer line of credit and home equity line
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Ron Guza (Independence branch – 715-985-3197)
Theresa Dean (Lake Hallie branch – 715-738-1897)
Jean Tworek (715-879-4888)
On a case-by-case basis, we will be working with loan customers affected by the shut-down with payment deferrals. Existing customers must request these deferrals, and prudent underwriting will prevail. No special loan programs will be available.
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Barb Wege, bwege@investorscommunitybank.com, Phone: 920-882-3872
Investors Community Bank has offices in Manitowoc, Green Bay, Appleton and Stevens Point. For our qualifying consumer borrowers who are government employees and impacted by the shutdown, we are offering to provide temporary loan payment relief in the form of interest only loan payments or other appropriate forms of payment assistance to help them manage through these difficult times.
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Mark Wierman, 262-560-7352
Ixonia Bank will work with customers affected by the government shutdown to discuss possible revisions to payment plans during this time.
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Jesse Voit, 715-423-6460
Tammy Huser, 715-423-6460
Todd Buntrock, 715-423-6460
KeySavings Bank is located in Wisconsin Rapids, Wood Country, and the town of Rome, Adams County. KeySavings Bank is offering a $2,000 unsecured, zero interest loan to any current customers who is a federal government employee affected byt the government shutdown. Maximum term is twelve months. Customer must qualify for the loan. KeySavings Bank will work with our loan customers affected by the federal government shutdown. KeySavings Bank would consider modifying monthly payments for two or three months on our in-house loans.
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Jessica Schantzen – Ass’t Vice President Lending 920-387-2310
Mayville Savings Bank will offer a loan modification on any qualifying consumer, mortgage, equity or business loan held and serviced by Mayville Savings Bank. Modifications would be for any current MSB loan customer who is a Federal employee experiencing a hardship with making timely payments due to the temporary government shutdown. The bank will consider at minimum modifying the loan payments to interest only and in some cases outright suspension of all payments. The modification would be for a specific period of time and renewable up until and not exceeding the ending of the temporary partial shutdown. To be considered, the MSB loan customer simply needs to contact the bank to begin the process.
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888-343-8147
mBank wants to help any of our customers who may be impacted by the government shutdown. Together we can craft the right solution to help you through this challenging time. Please call or stop by your local mBank branch to discuss your options.
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Shelley Edgington 608-838-3141
We will work with current customers to discuss how we can help them through this time.
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John Schickedanz, 319-356-5800
The bank has set aside $5 million to fund low interest loans for individuals who can’t afford to pay bills or purchase necessities. Bankers are ready to work directly with anyone in need of assistance to identify options to alleviate hardship.
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Peter Mumm, Pete.Mumm@moundcitybank.com, 608-348-2685
John Digman, John.Digman@moundcitybank.com, 608-348-2685
Once contacted, Mound City Bank personal bankers and/or lenders will work with affected customers on a case by case relationship basis customized to their current financial needs at our Belmont, Cuba City, Mineral Point, Mount Horeb or Platteville locations.
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Contact Ben Udell, Marcia Howe, or your Banking Advisor or our Client Support Team at (608) 223-3000.
With nine locations in and around Dane County, Monona Bank works hard to make your banking easy. And as our clients’ financial partner, we encourage clients who have been impacted by the ongoing governmental shutdown to contact either Ben Udell, SVP of Consumer Banking, or Marcia Howe, EVP, Mortgage Lending, to discuss how we can help. If you prefer, you can also contact your Banking Advisor or our Client Support Team at (608) 223-3000 to discuss your specific situation and how we can best assist you. Mark
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Jerry O’Connor, CEO, 920-239-9951
NBW Bank is located in Waupun, Wisconsin and will offer a zero interest loan to any current customer, who as a federal government employee is affected by the shutdown. We will further assist current federal government employee customers to review how they can restructure their payment plans during this time to minimize any hardships resulting from this shutdown.
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Mary Schuchardt - 1-608-250-5534
Oak Bank is encouraging its clients affected by the shutdown to contact the bank directly for assistance. While no specific programs or products have been developed, our staff is open to discussing possible options based on the individual situation of our client.
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Client Care Centers at 800-731-2265
Furloughed government employees and employees of federal contractors impacted by the government shutdown can apply for a 90-day, no-fee, interest-free loan of up to $1500. Clients who are furloughed can call the Old National Bank Client Care Centers at 800-731-2265 or visit its banking centers, for assistance with the following: Consumer Loan/Line payment extensions; Mortgage Loan payment extensions; Refunds of overdraft or monthly maintenance fees on consumer accounts; Waiver of monthly consumer checking service charges; and Waiver of early withdrawal fees for non-IRA CDs.
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Oregon Community Bank / Waunakee Community Bank /Adams Community Bank
Steve Peotter, President and CEO Oregon Community Bank, 608-835-3168
Steven Erickson, Market President, Waunakee Community Bank 608-849-3080
Mike Cummings, Market President, Adams Community Bank, 608-339-7722
Oregon Community Bank, Waunakee Community Bank, and Adams Community Bank, are offering a variety of support to our clients impacted by the government shut down. They include:
- Emergency increases on Visa card and overdraft lines of credit.
- Waive Overdraft Fees.
- Loan Payment deferrals
- No-penalty withdrawals for CD clients.
Because every situation is different, we ask that impacted clients contact us directly so we can work with on a solution that fits that client’s individual needs. Waunakee Community Bank and Adams Community Bank are branches of Oregon Community Bank.
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The Park Bank
Capitol Square Branch, 608-395-2500 | Fitchburg, Fish Hatchery Branch, 608-663-5700 | Fitchburg, Lacy Road Branch, 608-663-1100 | Madison, High Crossing Branch, 608-240-3200 | Madison, Hilldale-University Avenue Branch, 608-819-2400 | Middleton, Discovery Springs Branch, 608-662-9400 | Middleton, Old Sauk Business Park, 608-826-5500 | South Madison, Park Street Branch, 608-283-6821 | Sun Prairie, Windsor Street Branch, 608-819-4600 | UnityPoint Health, Meriter Branch, 608-417-6019 | Verona, Main Street Branch, 608-845-0200
Park Bank is located in Madison and serves the Dane County area with 11 branches. The Bank is offering zero interest loans to any federal government employee affected by the shutdown who is a current client.
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Stacy Tolomeo, Director of Retail & Client Experience 262.375.7125
Partnership Bank located in Cedarburg, Mequon, Tomah, and Watertown, WI. Current Federal government employees affected by the shutdown who have their paycheck directly deposited into a Partnership Bank account may be eligible for a 0% loan equal to the amount of their last direct deposit paycheck. Call for details.
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Jeff Whitrock, 715-486-2185
Pioneer Bank is located in seven communities in Central Wisconsin (Marshfield, Withee, Greenwood, Auburndale, Rozellville, Wisconsin Rapids, and Stevens Point), and is willing to work with current customers to discuss how they can revise their payment plans during this time.
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Melanie Spencer SR VP CRA Officer
Steve Schowalter CEO
James Schowalter Chief Credit Officer
262-284-4416
Port Washington State Bank located in Ozaukee County, PWSB offers several options for federal government employees from modifications of existing loans to new loan requests with discounted rates/no loan fees.
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Customer Experience Center at 888.842.0221
River Valley Bank works with individuals who are experiencing unique situations affecting their financial health. This philosophy continues with our customers financially distressed by the government shutdown. Because your circumstance is exclusive to you, we encourage anyone needing our help to call our Customer Experience Center at 888.842.0221 and we will get you connected with a Financial Specialist for one-on-one assistance.
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Elroy: Mary Houzner, mhouzner@royalbank-usa.com, 608-462-8401 | Lone Rock: Jessica Herfel, jherfel@royalbank-usa.com, 608-583-5711 | Spring Green: Jackie Nolan, jnolan@royalbank-usa.com, 608-588-7787 | Avoca: Janet Perkins, jperkins@royalbank-usa.com, 608-532-6210 | Hillsboro: Sherry Jones, sjones@royalbank-usa.com, 608-489-2671 | Camp Douglas: Scott Tourdot, Stourdot@royalbank-usa.com, 608-427-3212 | Endeavor: Marci Mullens, mmullens@royalbank-usa.com, 608-587-2300 | Gays Mills: Nicole Fortney, nfortney@royalbank-usa.com, 608-735-4338 | Cobb: Josh Esser, jesser@royalbank-usa.com, 608-623-2313 | Oxford: Marci Mullens, mmullens@royalbank-usa.com, 608-586-4114 | Dickeyville: Lu Ann Fecht, lfecht@royalbank-usa.com,
608-568-3334 | Mauston: Rebecca Jensen, rjensen@royalbank-usa.com, 608-847-4500 | Adams: Terri Jackson, tjackson@royalbank-usa.com, 608-339-3307 | New Lisbon: Scott Tourdot, stourdot@royalbank-usa.com, 608-562-5131 | Cassville: Brenda Kluesner, bkluesner@royalbank-usa.com, 608-725-5121 | Viroqua: Chris Rozeske, crozeske@royalbank-usa.com, 608-637-3142 | Lancaster: Jeff Gruetzmacher, jgruetsmacher@royalbank-usa.com, 608-723-1550 | Cazenovia: Pat Stittleburg, pstittleburg@royalbank-usa.com, 608-983-2717 | La Valle: Ryan Witt, rwitt@royalbank-usa.com, 608-985-7726
As a committed community partner, Royal Bank will be working with our customers to help those impacted by the government shutdown. We will provide short-term loans and deferrals, extensions or loan modifications on a case-by-case basis, subject to underwriting standards. We are proud to support our federal employees during this time.
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Contact any of our bank officers at 715-237-2658
During the Federal Government shutdown, we remain ready to assist any of our customers to help them meet their financial obligations. Any of our customers affected by the Government Shutdown, who would like assistance, are welcome to contact any of our officers at 715-237-2658.
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Contact any of our bank officers at 715-372-4242
During the Federal Government shutdown, we remain ready to assist any of our customers to help them meet their financial obligations. Any of our customers affected by the Government Shutdown, who would like assistance, are welcome to contact any of our officers at 715-372-4242.
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Customer Support Line: 1-855-256-7328
State Bank of Cross Plains welcomes the opportunity to assist customers who are current federal government employees that may be experiencing financial hardship as a result of the government shutdown. We encourage those needing assistance with loans or deposit accounts contact us to discuss how we can help during this challenging time. Our Customer Support line is 855-256-7328.
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The Stephenson National Bank & Trust (SNBT)
Business Bankers: https://www.snbt.com/business/meet-your-bankers
Charlie Cappaert MLO#424240 Phone: 715-735-2332
Diane Becker MLO #428535 Phone: 715-735-2316
Justin Wroblewski MLO #428546 Phone: 715-735-2343
Tim Stauss MLO #830234 Phone: 715-735-2327
John Llinas MLO #416498 Phone: 715-854-2541
Steve Cagle MLO #416496 Phone: 715-854-2541 ext.2502
James Bastien MLO#1441853 Phone: 715-735-2305
Mortgage & Consumer Lenders:
https://snbt.mortgagewebcenter.com/LoanOfficer/SearchResults
John Kakuk MLO# 428540 Phone: 715-735-2307
Bob Schwartz MLO# 428544 Phone: 888-924-2717 ext.3016
Perry Carlson MLO# 428536 Phone: 888-924-2717 ext.4012
Debbie Franklin MLO# 416497 Phone: 888-924-2717 ext.2603
Brenda Gruszynski MLO # 1371554 Phone: 888-924-2717 ext.2506
About SNBT: Headquartered in Marinette, with offices in Oconto, Crivitz, Wausaukee, Pembine, and Menominee, MI. On a case-by-case basis, customers who are affected by the shutdown can visit with a loan officer to discuss relief plans such as interest only payments or deferred payments.
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Kristi Arzt, 608-372-2265
Stephanie Woods, 608-372-2265
Timberwood Bank is located in Tomah WI and is offering zero interest loans to any federal government employee affected by the shutdown who is a current customer with payroll deposit established at Timberwood Bank. We also have options for Extend-A-Loan Payment plans for existing loan customers who need to defer a payment during this time.
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Union State Bank of West Salem
Jodie Curtis/NMLS# 479182: 608-786-6200
Chad Leis/NMLS#740802: 608-786-6200
Jim Anderson/NMLS# 583761: 608-786-0600
Union State Bank of West Salem is located in La Crosse County and is willing to revise payment plans for current customers affected by the government shutdown.
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Contact our designated federal government shutdown line at 877.760.6046
U.S. Bank is offering a new low-rate, quick loan product designed to help customers who are federal employees needing special assistance during the U.S. government shutdown. It is available to customers with any U.S. Bank product, including mortgage and auto loans or U.S. Bank credit cards.
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Customers can contact us at 1-800-TO-WELLS (1-800-TO-WELLS) or at the number on their credit card, debit card or statement.
During the shutdown, Wells Fargo is automatically reversing monthly service and overdraft/non-sufficient fund fees for any customer who is an employee of an affected federal government agency and whose payroll check was direct deposited into the customer’s account in November 2018. We will work with customers who do not have direct deposit or are not receiving an automatic fee reversal on an individual basis to assist them.
In addition, late fees on consumer credit accounts will be suppressed for those who are an employee of an affected federal government agency and whose payroll check was direct deposited into the customer’s checking account in November 2018.
For customers who are having difficulties making their loan payments, we also can work with them to identify short- or long-term assistance options that may be available to help them get through this difficult time.
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Josh Smith: 262-335-6037 ext. 1328
Westbury Bank will proactively work with customers affected by the government shutdown to discuss possible revisions to payment plans during this time.
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Main Contact: 920-779-7000
Wolf River Community Bank has branches in Hortonville, New London, Greenville and Shiocton. If any current customers are federal government employees who have been negatively affected by the government shutdown, we encourage them to come in and work with a banker to revise current loan repayment schedules. We can also offer assistance in structuring a feasible budget to help get customers through this difficult time.